NHTSA Complaint #743675 — 1998 DODGE CARAVAN POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	743675
Vehicle	1998 DODGE CARAVAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 4, 2000
Date Filed	July 25, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHEN PUTTING MY VEHICLE IN PARK I HEARD A HORRIBLE LOUD GRINDING/GROANING NOISE. WHEN I TRIED TO PUT MY CAR BACK IN GEER I HEARD THE SAME NOISE AND MY VEHICLES WHEELS LOCKED UP AND WOULD NOT MOVE FORWARD OR BACKWARD.I HAD IT TOWED AND THE TRANSMISSION SPECIALIST INSPECTED IT AND SHOWED ME THAT THE PLANITARY EXPLODED INSIDE THE TRANSMISSION HE SAID THIS IS A MANUFACTURES DEFECT AND SHOULD NEVER HAVE HAPPENED. HE GAVE ME THE PARTS THAT WERE SHATTERED AND CRACKED MANY IN SUCH LITTLE PIECES YOU CANT FIND THAT GOT MIXED IN WITH THE TRANSMISSION FLUID. HE ALSO TOLD ME I'M LUCKY IT DIDN'T HAPPEN WHEN I WAS DRIVING IT WITH MY CHILDREN IN THE VAN. I IMAGINE WE WOULDN'T BE HERE NOW. THIS REPAIR COST ME $1600.00 DOLLARS I CALLED CRYSLER AND THEY TOLD ME THEY WEREN'T RESPONSIBLE AND COULDN'T HELP WITH THIS. IF IT'S A DEFECTIVE PART THAN AREN'T THEY RESPONSIBLE? PLEASE HELP. THANK YOU ,JULIE ANN HIT. *AK

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