NHTSA Complaint #743574 — 1988 MERCURY TRACER SEAT BELTS:FRONT:RETRACTOR

Complaint Details

ODI Number	743574
Vehicle	1988 MERCURY TRACER
Component	SEAT BELTS:FRONT:RETRACTOR
Date of Incident	March 5, 2001
Date Filed	April 19, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

BOTH FRONT SEAT BELTS' RETRACTOR MECHNISM HAVE FAILED-THEY LOCK AT LOW PULL OUT RATE. I CALLED MY LOCAL DEALER AND FORD'S CUSTOMER SERVICE DEPT (800-392-3673/DUANE). I REPEATLY MENTIONED TO THEM NHTSA'S CAMPAIGN ID NO: 89V085000 BUT BOTH FORD AND MY LOCAL DEALER'S SERVICE DEPARTMENT TOLD ME THAT MY VEHICLE IS NOT INVOLVED IN A RECALL AFTER I HAVE GIVEN THEM MY VIN NUMBER AND AFTER THEY SEARCHED THEIR DATA BASE FOR RECALLS. MY CARE WAS MAKE IN JAN, 88 WHICH FALLS INTO THE RIGHT TIME PERIOD AND I HAVE ALWAYS HAD PROBLEMS WITH MY FRONT SEAT BELTS. ONLY RECENTLY DID I SAW NHTSA'S WEB SITE AND FOUND OUT THERE WAS A RECALL THE SEAT BELTS IN MY CAR. I THINK I HAVE BEEN GIVEN THE RUN AROUND BY FORD. PLEASE CONTACT FORD FOR ME AS MY CAR IS INOPERABLE NOW WITHOUT FUNCTIONING SEAT BELTS. THANKS.*AK

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#864435 — June 28, 2000 — THIS VEHICLE EXPERIENCED THE SAME EXACT PROBLEMS AS MENTIONED IN MANUFACTURER'S RECALL 5577, SEAT BELT RETRACTOR L...

#843615 — July 28, 1999 — PASSENGER'S SIDE SEAT BELT WILL NOT RETRACT. *AK

#986056 — June 24, 1996 — PASSENGER SIDE SEAT BELT TRACTOR WOULDN'T RETRACT, PLEASE DESCRIBE . *AK

#973768 — October 23, 1995 — THE SEATBELT WILL NOT RETRACT AND IS STUCK IN ONE POSITION AND CANNOT BE USED. TT WHEN A PASSENGER SITS IN SEAT AND T...

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