NHTSA Complaint #743243 — 2000 HONDA CIVIC

WE HAD FOUR AQUATRED III TIRES PLACED ON THE VEHICLE ON MARCH 28TH. MY WIFE AND I COULDNT PICK UP THE CAR ON THE 28TH, SO WE DROVE TO MUELLER TIRE & BRAKE STORE ON THE MORNING OF MARCH 29TH. THE PHONE NUMBER OF THE WESTLAKE STORE IS: [XXX]. THE ADDRESS IS 25409 DETROIT ROAD, WESTLAKE, OH, 44145. AFTER PICKING UP THE CAR AT 9:17:54 A.M. (ON THE INVOICE), I WAS DRIVING TO WORK. I DROVE ABOUT 5 MILES ON I-90 EASTBOUND TOWARDS DOWNTOWN CLEVELAND. I WAS DRIVING ABOUT 60 TO 65 MILES PER HOUR. I HAD JUST TURNED ON MY RADIO WHEN I NOTICED THAT THE TIRE NOISE SEEMED TO BE INCREASING. I TURNED OFF THE RADIO, AND STARTED MOVING TOWARDS THE RIGHT HAND LAND. THE TIRE NOISE CONTINUED TO INCREASE. I WAS HOPING IT WAS A PRECAUTIONARY MEASURE, BUT I DECIDED TO GET READY TO PULL OFF ON THE WEST 117TH EXIT (EXIT NUMBER 166). MY HOPES OF PRECAUTION DISAPPEARED WHEN I STARTED SMELLING BURNING RUBBER. I THEN LOOKED IN MY DRIVERS SIDE REARVIEW MIRROR AND NOTICED THAT MY LEFT REAR TIRE WAS BELCHING SMOKE. THE REAR OF THE CAR STARTED TO SHAKE. I PULLED OFF A LITTLE WAYS ONTO THE EXIT RAMP. I THEN GOT OUT TO SEE IF I COULD POSSIBLY DRIVE THE CAR TO A SERVICE STATION, BUT THE TIRE WAS COMPLETELY DESTROYED. THE TREAD WAS OK, BUT THE INNER AND OUTER SIDEWALLS WERE COMPLETELY SHREDDED. IM NOT QUITE SURE HOW I WAS ABLE TO GET THE CAR OFF THE HIGHWAY. *AK (DOT NUMBER: DOT#2800 TIRESIZE: 185/65R14) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).