NHTSA Complaint #743160 — 2000 DODGE RAM 1500

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	743160
Vehicle	2000 DODGE RAM 1500
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 18, 2001
Date Filed	April 5, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

THE VAN WOULD JERK BADLY WHEN PUT INTO DRIVE AND WHEN SITTING AT A RED LIGHT OR STOP SIGN IT WOULD BEGIN TO LURCH FORWARD REQUIRING ME TO PRESS HARD ON THE BRAKES.AFTER 8 DAYS IN THE DEALERSHIP AND NUMEROUS CALLS FROM THE SERVICE REP.SAYING THAT THEY KEEP FINDING MORE PROBLEMS WITH THE TRANSMISSION.AFTER I GOT IT HOME I NOTICED THAT THE INVOICE SHOWED THAT ONE OF THE PARTS THAT HAD BEEN REPLACED WAS THE TORQUE CONVERTOR AND THAT IT HAD BEEN REPLACED WITH A REMANUFACTURED ONE.THIS VAN HAD ONLY 3762 MILES ON IT WHEN THE ORIGINAL TRANSMISSION FAILED.HOW SAFE WILL IT BE FOR ME TO DRIVE MY SMALL GRANDCHILDREN AROUND IN A NEW VEHICLE WITH A REBUILT TRANSMISSION WHEN THE ORIGINAL TRANSMISSION FAILED WITH ONLY 3700 MILES ON IT.THE CUSTOMER SERVICE REP. ADVISED ME THAT THE SHE WOULD CONTACT THE REGIONAL REP. TO MEET WITH ME .IT HAS BEEN THREE DAYS AND NO ONE HAS CONTACTED ME YET. NO ONERHRGRNUFACTURED ACEDINBN. *AK

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