NHTSA Complaint #743094 — 1998 LEXUS LS400

DRIVING UNDER NORMAL CONDITIONS, TRACTION CONTROL WARNING BEEPER AND LIGHT WOULD COME ON, CAR WOULD SWERVE AS BRAKES AND ACCELLERATOR WOULD ACTUATE WITHOUT INPUT FROM DRIVER. THIS HAPPENED FOUR TIMES OVER THE PAST YEAR. EACH TIME CAR WAS TAKEN TO DEALERSHIP. THEY SAY THEY CAN'T DUPLICATE THE PROBLEM SO TAKE CAR BACK AND BRING IT IN WHEN IT DOES IT AGAIN. WE HAVE DONE THAT 4 TIMES NOW. PROBLEM DOES NOT GET FIXED. WHILE WE CAN'T PREDICT WHEN IT WILL OCCUR, THE SWERVING WAS MORE PRONOUNCED ON THIS LAST EPISODE AND ALMOST CAUSED VEERING INTO ON-COMING TRAFFIC. THIS CAR IS NOW IN THE DANGEROUS LIVES THREATENING PROBLEM CATEGORY. WHILE EVERYONE AT LEXUS WE HAVE CONTACTED IS POLITE, ETC. THE PROBLEM DOES NOT GET SOLVED AND THEY WANT US TO TAKE THE CAR BACK AND, "BRING IT IN WHEN IT HAPPENS AGAIN." THAT IS NOT A SOLUTION, IT IS A HAND BACK THE PROBLEM TO THE CUSTOMERACTION. WE ARE CONCERNED THAT PROBLEM WILL CAUSE A SERIOUS ACCIDENT, ANT THINK THAT THE MAUFACTURER SHOULD TAKE THE CAR BACK, CHANGE OUT EVERY COMPUTER, SENSOR, AND CHIP RELATED TO ANY SYSTEM THAT COULD ACTUATE THE TRACTION CONTROL SYSTEM PHENOMENA WE ARE EXPERIENCING. WE HAVE CONTACTED LEXUS OF US IN TORRANCE, CA. AND THE DEALERSHIP HERE IN MELBOURNE F WE ALSO CONTACTED NHTSA BY PHONE AND SPOKE TO A REP WHO ASSIGNED AN ID# 607064 AND SAID FORMS WOULD BE SENT TO US BY MAIL. WE HAVE NOT YET RECEIVED ANYTHING. THIS IS TO ASK FOR HELP IN GETTING THIS PROBLEM FIXED BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED.L.TEM THAT. *AK