NHTSA Complaint #742588 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	742588
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 15, 2000
Date Filed	March 28, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

PURCHASED NEW IN LATE 1994, THIS WINDSTAR 3.8L ENGINE BLEW ITS FIRST HEAD GASKET AT 39 MONTHS OF OWNERSHIP AND 50,000 MILES. SEVERAL YEARS AFTER PAYING FOR REPAIR FORD FINALLY OFFERED OWNERS REIMBURSEMENT FOR SUCH REPAIRS AND EXTENDED ENGINE WARRANTY TO 100,000 MILES. ALTHOUGH I HAD LOCAL DEALERSHIP CHECK ON LOW FLUIDS AT 97,000 MILES THEY DID NOTHING BUT TOP OFF FLUIDS. AT 103,000 MILES THEY TOLD ME MY HEAD GASKET WAS BLOWN AND THAT ENGINE COOLANT WAS GOING INTO ENGINE. FORD WAS CONTACTED AND REFUSED TO HONOR REPAIR WORK UNDER EXTENDED WARRANTY. ON. *AK

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