NHTSA Complaint #742495 — 2000 TOYOTA SIENNA ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	742495
Vehicle	2000 TOYOTA SIENNA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 12, 2001
Date Filed	March 23, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

I TOOK MY NEW TOYOTA SIENNA TO BE REPAIRED BECAUSE IT WAS SMOKING. I WAS TOLD THAT THE ENGINE HAD SLUDGE IN IT AND TOYOTA WAS DENYING ANY WARRANTY CLAIMS. HOW DOES A BRAND NEW ENGINE GET SLUDGE IN IT? THERE ARE LITERALLY HUNDREDS OF SIMILAR INSTANCES REPORTED ON VARIOUS SITES ON THE INTERNET. THE PATTERN IS SIMILAR - LOW MILEAGE TOYOTA VEHCLES (ESPECIALLY SIENNAS) SUDDENLY SMOKING AND HAVING SLUDGE IN THEIR ENGINES, DEPSITE PROPER MAINTENANCE AND REGULAR OIL CHANGES. THERE CLEARLY IS A COVERUP HERE BY TOYOTA. THEY ARE DECLINING WARRANTY CLAIMS RATHER THAN TRYING TO DEAL WITH THE PROBLEM.*AK

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