NHTSA Complaint #742323 — 1994 MITSUBISHI GALANT

I TOOK MY VEHICLE TO A MITSUBISHI DEALER FOR A RECALL ON THE SUSPENSION INDEPENDENT FRONT CONTROL ARM LOWER BALL JOINT AND WAS TOLD BY THE MISTUBISHI SERVICE DEPARTMENT THAT MY VEHICLE WAS NOT AFFECTED WITH THE RECALL AND THAT I WOULD HAVE TO PAY SEVERAL HUNDRED DOLLARS TO GET IT REPAIRED WITH THEM. I THEREFORE PURCHASED THE PARTS FROM THE MITUBISHI PARTS DEPARTMENT AND HAD ANOTHER MECHANIC REPLACE THE BALL JOINTS AND BOOTING AT A LOWER PRICE BUT WITH MITSUBISHI'S PARTS. SINCE THEN I WAS TOLD THAT THERE WAS ANOTHER RECALL ON THE SAME PARTS THAT WE WERE HAVING TROUBLE WITH AND THAT I SHOULD BRING THE VEHICLE IN AGAIN AND THAT THEY WOULD TAKE A LOOK AT IT. I WAS VERY SHOCKED THAT AFTER OWNING SEVERAL VEHICLES OVER THE YEARS THAT I HAD NEVER HAD TO PAY ANYTHING FOR PARTS OR REPAIR AND WAS TOTALLY SHOCKED. ALSO THERE WILL BE TWO OTHER REPORTS FILED FOR OTHER COMPLAINTS THAT I HAVE HAD ON DEFECTIVE PARTS WITH MITSUBISHI. THANK YOU. *AK