NHTSA Complaint #741980 — 1997 FORD RANGER

THE DOME LIGHT WOULDN'T SHUT OFF AND CAUSED THE PINGING SOUND AS IF THE DOOR WAS AJAR. I CALLED CARRIAGE FORD (WHERE I BOUGHT THE VEHICLE). THEY SAID THE PROBLEM WAS NOT NECESSARILY IN THE DOME LIGHT BUT IN THE DOOR SWITCHES--THEY'VE HAD TO REPLACE A NUMBER OF THESE ALREADY. MY DAUGHTER, WHO LIVES IN TN, ALSO HAS A RANGER AND SHE'S HAVING THE SAME PROBLEM. I'VE NOTICED PEOPLE IN OTHER RANGERS DRIVING WITH THEIR DOME LIGHTS STUCK ON, TOO. I REASONED THIS MUST BE A COMMON PROBLEM AND CHECKED TO SEE HOW MUCH THE PARTS WERE TO REPLACE IT. I WAS TOLD IT WAS MINIMAL FOR THE PARTS--BUT THE LABOR WAS $160+. I CALLED CUSTOMER SERVICE AT FORD TO SEE IF THERE WERE ANY RECALLS WITH THESE PARTS. BECAUSE THIS IS PART OF THE SAFETY AND SECURITY FEATURES, (DOME LIGHT AS WELL AS REAR HIGH MOUNT BRAKE LIGHT) I HOPED THEY'D TAKE CARE OF IT. I WAS TOLD THEY WERE NOT ABLE TO HELP ME. CAN YOU? WHERE DO I GO FROM HERE? THANKS, [email protected]. *AK