NHTSA Complaint #741808 — 1994 HONDA ACCORD

11-7-2000 INCURRED AN EXPENSE OF $827.93 RESULTING FROM A BLOWN OUT BALANCE SHAFT SEAL. 11-29-2000 MAILED TO HONDA A REQUEST FOR REIMBURSEMENT WITH: THE PROCARE INVOICE FOR 827.93, COPY OF THE RECEIPT, AND CENTURY HONDA INVOICE CONFIRMING INSPECTION OF BALANCE SHAFT SEAL CORRECTION. 1-13-2001 RECEIVED POSTCARD FROM HONDA CONFIRMING RECEIPT OF CLAIM. THEY CLAIMED THE DID NOT RECEIVE THE CENTURY HONDA INVOICE. 1-23-2001 AFTER DAYS, YES DAYS, OF BUSY SIGNALS I WAS FINALLY ABLE TO FAX THE INVOICE THEY SAID THEY DID NOT RECEIVE. ALL PHONE CALLS IN THE LAST THREE MONTHS OF THIS ORDEAL HAVE RESULTED IN BUSY SIGNALS OR BEING PUT ON HOLD. I HAVE PUT THE PHONE ON SPEAKER AT WORK AND WAITED AS LONG AS AN HOUR BEFORE GIVING UP. HONDA HAS BASICALLY MADE THEIRSELVES INACCESIBLE. 3-2-2001 TO DATE NO RESPONSE FROM HONDA EXCEPT PREVIOUSLY MENTIONED POSTCARD.HAVE