NHTSA Complaint #741600 — 2000 MITSUBISHI MONTERO

TOOK MY TRUCK BACK TO THE DEALER ON 2/22/01 FOR ENGINE LIGHT THAT CAME ON. THEY REPLACED A LEAKY FUEL CAP AND ENGINE LIGHT WENT OFF. TOLD THEM WHEN I CALL FOR SERVICE ABOUT THE 2ND -3RD SHIFT THAT WAS SLIPPING IN THE TRANSMISSION. THE COULD NOT FIND WHAT I WAS SPEAKING OF THE FIRST TIME. THE SECOND TIME I TOOK IT BACK FOR THE SAME REASON THEY THEN SAID THAT MITSUBISHI HAD A LETTER STATING THAT THERE WAS A PROBLEM WITH THE 2ND - 3RD SHIFT. THE CALLED THE TECH LINE AND NO ONE NEW WHAT TO DO WITH THE VEHICLE. THEY IN TURN WANTED ME TO PAY FOR A TRANNY FLUSH, I REFUSED TELLING THEM I HAD BEEN INSTRUCTED BY A MECHANIC FRIEND THAT THIS IS NOT THE PROBLEM, SO I DID NOT HAVE THAT DONE. TO BOOT THEY WANTED ME TO PAY FOR THIS (80.00).!! WHEN I CALLED AGAIN ABOUT MY VECHICLE DOING THE SAME THING I TOLD THEM I DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE BECAUSE DRIVING A DAMAGED TRANSMISSION WAS NOT GOOD, THE TOLD ME THAT I WAS IN NO DANGER. THE THIRD TIME, THEY INSTRUCTED ME MITSUBISHI COULD DO NOTHING ELSE TO HELP ME AND I HAD TO PICK UP THE VEHICLE IMMEDIATELY. SO NOW I AM DRIVING A POSSIBLE DAMAGED TRANSMISSION AND WHO KNOWS WHAT ELSE WILL HAPPEN. I WOULD LIKE TO REQUEST AND INVESTIGATION INTO THIS, THE MECHANIC AT THE DEALERSHIP TOLD ME OTHER VEHICLES(MONTERO'S) HAVE BEEN DOING THE SAME THING AS WELL NOT JUST MINE. I BELIEVE THIS IS MITSUBISHI'S RESPONSIBLITY TO FIX THIS EVEN IF IT MEANS A NEW TRANSMISSION!! IF YOU WOULD LIKE TO TALK FURTHER ON THIS PROBLEM PLEASE FEEL FREE TO CONTACT ME AT THE GIVEN NUMBERS. THANKS AND HAVE A GREAT DAY. --- CONCERNED CONSUMER