NHTSA Complaint #741393 — 1996 CHRYSLER TOWN AND COUNTRY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	741393
Vehicle	1996 CHRYSLER TOWN AND COUNTRY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 20, 2000
Date Filed	March 5, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

WE HAVE HAD TO HAVE THE WHOLE TRANSMISSION REBUILT AND/OR REPLACED IN NOV. WE ALSO HAD TO TAKE OUR VEHICLE BACH WITHIN 1 WEEK TO HAVE MORE TRANS. WORK DONE EVEN AFTER IT WAS REPLACED. NOW IT BACK IN THE SHOP FOR A WATER PUMP LEAK AND A THERMOSTAT, ALONG WITH REPLACEMENT OF THE LINES TO THE COOLING SYSTEM BECAUSE THEY ARE CRACKED, ALONG WITH ANOTHER ROUND WITH THE BELT AND TENSIONER THAT WE HAD REPLACED IN APRIL OF 2000. WE ALSO HAVE HAD THE ELECTRICAL RELY REPLACED 2 TIMES AND WE ARE WONDERING IF WE WILL HAVE TO REPLACE IT AGAIN AFTER A YEAR OF USE. WE ARE SO FED UP WITH THIS VEHICLE RIGHT NOW THAT YOU CAN NOT EVEN IMAGINE. FOR THE PAST 4 MONTHS IT HAS SET IN OUR DRIVE WAY BECAUSE WE ARE AFRAID TO DRIVE IT..... WE ARE NOW WONDERING WHEN IT IS DRIVEN WHAT IS GOING TO HAPPEN TO IT NEXT. WE ARE NOT TO HAPPY WITH HAVING TO PUT ALL THIS MONEY IN A VEHICLE THAT IS 5 YEARS OLD AND 62K MILES. WE HAVE ALL THE SERVICE RECORDS ON THIS VEHICLE IF YOU NEED THEM. PLEASE RESPOND TO THIS COMPLAINT AND INVESTIGATE THE PROBLEMS FUTHER. AS IT LOOKS THERE ARE LOTS OF PEOPLE THAT HAVE COMPLAINED ABOUT THE SAME PROBLEMS AS I HAVE.

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