NHTSA Complaint #741253 — 2000 FORD FOCUS

VEHICLE HAS STALLED 9 TIMES AND HAS BEEN IN FOR REPAIR, BUT FORD IS UNABLE AND UNWILLING TO DETECT THE PROBLEM. THEY CANNOT "DUPLICATE" THE STALLING THEREFORE IT DOES NOT EXIST. ALTHOUGH I HAVE STALLED ON THE INTERSTATE, WHILE DRIVING 70 MPH AND ON CITY STREETS. I REFUSE TO TAKE MY CHILD IN THE CAR WITH ME BECAUSE I AM SCARED WE WILL BE REAR ENDED. I HAVE CONTACTED THE AZ ATTY GENERAL'S OFFICE AND WAS TOLD THAT FORD REFUSED TO MEDIATE THE SITUATION AND THE STALLING PROBLEM DOES NOT EXIST. THE ATTY GENERALS OFFICE STATED THEIR WORKLOAD IS TOO HEAVY TO ENFORCE THE AZ LEMON LAW AND I WOULD HAVE TO HIRE AN ATTY. AS A SINGLE PARENT I CANNOT AFFORD TO HIRE AN ATTY AND STILL PAY MY CAR PAYMENTS, WHICH FORD EXPECTS ME TO DO, YET THEY WILL NOT HONOR THEIR PRODUCT AND ADMIT THIS CAR HAS A PROBLEM. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE THE REPAIR COST OF A USED VEHICLE AND I BOUGHT A FORD BECAUSE THEY HAD BEEN IN BUSINESS FOR A LONG TIME AND I THOUGHT THEY WERE SAFE AND REALIABLE. *AK