NHTSA Complaint #741141 — 1997 TOYOTA CAMRY SUSPENSION:FRONT:MACPHERSON STRUT

Complaint Details

ODI Number	741141
Vehicle	1997 TOYOTA CAMRY
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	February 19, 2001
Date Filed	March 7, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

EXPERIENCED BUMP AND NOISE FRONT RIGHT WHEEL. DEALER ADVISED I NEEDED TO REPALCE THE STRUT ASSEMBLY, COST $700.00! CAR ONLY HAS 24,000 MILES. I ASKED IF THERE WAS A RECALL AND WAS TOLD NO. DEALER DID ADVISE THAT THEY HAVE HAD A SIGNIFICANT INCREASE WITH THIS ISSUE. I HAVE OWNED CAMRY'S IN THE PAST AND HAD NEVER HAD THIS PROBLEM. SEEMS LIKE THERE IS A DEFECT AND SHOULD BE RECALLED OR AT LEAST PAID FOR BY TOYOTA. I WAS TOLD IT WAS NOT COVERED UNDER WARRANTY. I CHECKED OUT YOUR WEBSITE AND NOTICED THAT OTHERS HAVE HAD THE SAME PROBLEM. I WOULD APPRECIATE AND ASSISTANCE THAT YOU CAN PROVIDE. I DID SEND A SEPARATE E-MAIL TO YOU BEFORE I CAME ACROSS THIS FORM. *AK

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