NHTSA Complaint #740947 — 1996 FORD TAURUS

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	740947
Vehicle	1996 FORD TAURUS
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	February 9, 2001
Date Filed	February 26, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

WHILE SITTING IN TRAFFIC SMELLED ENGINE COOLANT. 15 MINUTES AFTER TRAFFIC BROKE LOSE, AT 60 MPH, CHECK ENGINE SOON, ILLUMINATED. TEMPERATURE SHOWED NORMAL. THEN, THE ENGINE STALLED. I BARELY GOT THE CAR OVER TO THE SIDE OF THE INTERSTATE IN HEAVY TRAFFIC BEFORE IT QUIT. ENGINE THEN OVERHEATED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. I WAS TOLD BY SERVICE REP THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE DAMAGE WAS CAUSED BY HEAT. REPAIRS COVERED UNDER TSB 97-24-16 HAVE BEEN PERFORMED ON THIS CAR, ALTHOUGH NOT BY THE DEALER. MAURICE AT FORD CUSTOMER SERVICE SAID THEY WOULD ABSOLUTELY NOT DO ANYTHING TO HELP ME OUT.*AK

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