NHTSA Complaint #740903 — 2000 FORD MUSTANG

FROM PURCHASE, HAD PROBLEM WITH NOISES EMINNATING, WE THOUGHT, FROM THE TRANSMISSION. ALSO, UNDER CERTAIN CIRCUMSTANCES, USUALLY AFTER DOWNSHIFTING FROM 5TH TO 4TH AND THEN ACCELERATING, WILL JUMP OUT OF 4TH GEAR. BUT, BIGGEST CONCERN HAS BEEN A TERRIFIC VIBRATION FROM BENEATH THE CAR AND IN THE CONSOLE WHICH, ON ONE OCCASION, DISPLACED THE PLASTIC COVER ON THE INSTRUMENT PANEL. TOOK VEHICLE TO VARIOUS FORD DEALERS IN CARSON CITY AND RENO, NEVADA AND STATELINE, CA. ALTHOUGH NOISE OBVIOUS, DEALERS UNABLE TO DUPLICATE PROBLEM. SEVERAL MONTHS AGO, THE NOISE BECAME VERY LOUD, AT WHICH TIME A DEALER REPLACED PARTS, UNKNOWN, IN THE DIFFERENTIAL. WE CONTINUED TO HAVE THE SAME PROBLEMS AND MORE RECENTLY, THE FORD DEALERSHIP IN CARSON CITY FOUND A "TECHNICAL" WHICH COVERED A CLUTCH PROBLEM. THE MUSTANG IS IN THE DEALERSHIP NOW (SINCE MONDAY) AT WHICH TIME CLUTCH PARTS ARE TO BE REPLACED AND THE TRANSMISSION IS ALSO TO BE CHECKED FOR PROBLEMS. PERHAPS OUR CONCERNS WILL BE ADDRESSED, BUT WE HAVE BEEN COMPLAINING FOR APPROXIMATELY 25,000 MILES. OUR CONCERN HAS BEEN FOR A "LOCKED UP" TRANSMISSION AND THE POSSIBILITY OF AN ACCIDENT. NO ACCIDENT HAS OCCURRED AT THIS POINT. *AK