NHTSA Complaint #740753 — 1989 CHEVROLET CELEBRITY

THIS TIRE FAILED 3 TIMES, EACH TIME DUE TO STUD PENETRATION. WE PURCHASED THESE TIRES FROM LES SCHWAB IN NOVEMBER OF 2000. THE THREE STUD PENETRATIONS OCCURED ON 2-1-01, 2-7-01 AND 2-8-01. EACH TIME WE TOOK THE TIRE BACK TO LES SCHWAB, THEY PATCHED THE AREA WHERE THE STUD(S) HAD PENETRATED FREE OF CHARGE AS STATED IN THEIR SERVICE WARRANTY AGREEMENT. ON THE THIRD OCCURANCE, WE REPLACED THE TIRE AND RETAINED IT FOR EVIDENCE AND WAS INFORMED BY LES SCHWAB THAT THIS BRAND OF STUDDED TIRE WAS VERY LIKELY TO HAVE A STUD PENETRATION PROBLEM AND THAT THEY WERE DEALING WITH A HIGH VOLUME OF COMPLAINTS. THEY SUGGESTED THAT WE CONTACT AN ATTORNEY AND THE NHTSA DUE TO PROBLEMS THAT WE HAD WITH THE TIRE. THE SECOND OCCURANCE HAPPENED WHILE WE WERE IN ROUTE TO BEND OR. WHICH IS 135 MILES FROM OUR TOWN ON HWY 97 WHICH IS A 55 MPH ZONE. WHEN WE ARRIVED IN BEND ONLY THEN WERE WE INFORMED BY A FELLOW MOTORIST THAT WE HAD A VERY FLAT TIRE. THE THIRD OCCURANCE HAPPENED THAT NIGHT WHILE WE WERE SLEEPING. WE WOKE UP TO FIND THAT OUR TIRE WAS SO FLAT WE WERE UNABLE TO REINFLATE IT WITHOUT THE USE OF "FIX-A-FLAT". THEN WE WENT TO THE LES SCHWAB ON 97, REPLACED THE TIRE AND THE PEOPLE THAT TOOK CARE OF US INFORMED OF THE PROBLEMS IN THE PAST WITH THIS PARTICULAR BRAND AND TYPE OF STUDDED TIRE. *AK (DOT NUMBER: HYJ7WF2 TIRESIZE: P185/75R14)