NHTSA Complaint #740283 — 1999 FORD MUSTANG

I TOOK THE CAR BACK TO THE DEALERSHIP 2 DAYS AFTER PURCHASED AND ASKED FOR ANOTHER CAR THE CAR'S DOORS WERE OUT OF LINE THERE WAS PAINT MISSING THE WINDSHELD HAD A CRACK ON IT FROM THE FACTORY. I ALWAYS CHANGED MY OIL EVERY 3000 MILES AND THE GUY WOULD ASK WHY IT WAS LOW BUT, SAID IT WASN'T DANGLEOUS LOW SO I THOUGHT IT WAS NORMAL. COME TO REALIZE IT WAS USING OIL. NOW THE TOP IS LEAKING. ALL I WANTED WAS FOR THEM TO GET ME ANOTHER CAR FROM DAY 2 AND THEY SAID IT WAS MINE IT HAD ALREADY BEEN TITLED TO ME AND WOULD COST ME TO GET INTO ANOTHER CAR. THE DEALERSHIP WOULDN'T CALL ME BACK AFTER I INFORMED THEM OF THE PROBLEM AFTER A MONTH I CALLED THEM BACK AND ASKED WHEN THEY WAS GOING TO FIX MY CAR, I FELT LIKE THEY HAD SOLD IT TO ME NOW IT WAS MY PROBLEM AND IT HAS BEEN A BIG PROBLEM SINCE I GOT IT. THIS WAS THE 3RD CAR I HAD PURCHASED FROM THIS COMPANY AND THAT DIDN'T MATTER. THE HECK WITH YOU ITS YOURS IS HOW I FELT THEY WERE TELLING ME. I HAVE BEEN TRYING TO GET THEM TO DO SOMETHING FOR A YEAR AND A HALF TELLING EVERYONE I KNOW BUT, I CAN'T SEEM TO GET ANYWHERE. IF YOU KNOW SOMEONE WHO CAN HELP WITH THIS PROBLEM PLEASE CALL ME. I DON'T WANT THIS TO HAPPEN TO ANYONE ONE ELSE. I WOULDN'T WISH THIS PAIN ON ANYONE!!! THE CAR WAS SOLD TO ME NEW BUT, IT HAD ALMOST 200 MILES ON IT . THERE TWO SLIPS IN MY CAR WHERE A GIRL HAD DRIVEN IT ON 2 SEPERATE TIMES. IF ANYONE CAN HELP PLEASE CALL ME 336-681-0224. I DON'T KNOW WHERE TO TURN.