NHTSA Complaint #740117 — 2000 VOLKSWAGEN NEW BEETLE

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	740117
Vehicle	2000 VOLKSWAGEN NEW BEETLE
Component	VISIBILITY:WINDSHIELD
Date of Incident	January 29, 2001
Date Filed	February 2, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

I AM REQUESTING ANY DEFECT INFORMATION ON THE REAR WINDSHIELD OF MY 2000 NEW BEETLE GLS. ON RETURNING TO MY LOCKED CAR ON LUNCH BREAK I FOUND THE WHOLE BACK WINDSHIELD WAS SHATTERED IN A PUFFED OUT DIRECTION (NO MAIN STRESS CRACK). SINCE IT IS SAFETY GLASS IT REMAINED INTACT (I HAVE SEVERAL PICTURES). THE CAR HAD BEEN LEFT STILL FOR 3 HOURS.I CONTACTED BOTH DEALERSHIP AND "ZONE" CUSTOMER SERVICE FOR VOLKSWAGON TO REPORT THIS AND THEY SAY THEY NEVER HEARD OF SUCH A THING EVER HAPPENING. I WORK FOR A FORKLIFT COMPANY WITH 20 PLUS MECHANICS ON SITE AND IT WAS SAID TO RESEMBLE HEAT EXPANDING IN THE CAR. THIS IS JANUARY THE TEMPERATURE ON THIS DAY WAS 40 DEGREES AND SUNNY. I WOULD LIKE ANY INFORMATION YOU HAVE PERTAINING TO THIS. I WOULD LOVE TO KNOW THE ANSWER TO A $500.00 QUESTION. THIS IS VERY DEVASTATING.*AK

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