NHTSA Complaint #740051 — 1996 FORD ESCORT

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	740051
Vehicle	1996 FORD ESCORT
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 19, 2001
Date Filed	February 2, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS DRIVING UP A HILL ON MY WAY TO WORK. I HEARD A BANG AND THEN A CLATTERING SOUND. I WAS ABLE TO GET THE CAR TO WORK AND THEN TO MCLEAN FORD A TOTAL OF ABOUT 35 MILES. THEY LOOKED AT THE CAR THAT FRIDAY AND SAID THEY'D HAVE TO LOOK FUTHER ON MONDAY. THEY ALSO TOLD ME IT DIDN'T LOOK GOOD. THEY SAID SOMETHING ABOUT A PISTON. ON MONDAY AFTERNOON THEY CALLED ME AND SAID THAT THE ENGINE NEEDED TO BE REPLACED. HOWEVER, THEY SAID THEY HAD GOOD NEWS - FORD WOULD PAY FOR $2,000 OF THE REPAIR. MY QUESTION IS WHY WOULD FORD PAY $2,000. WAS IT BECAUSE OF A "HIDDEN" WARRENTY. IF SO THEN WHY SHOULD I HAVE TO PAY THE REMAINDER $698.39. S THERE SUCH A THING A "HIDDEN WARRENTIES". IF IT WAS A DEFECT IN THE ENGINE WHY SHOULD THE CONSUMER HAVE TO PAY?*AK

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