NHTSA Complaint #739971 — 1996 FORD E-350 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Complaint Details

ODI Number	739971
Vehicle	1996 FORD E-350
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	June 20, 1998
Date Filed	January 31, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

SYMPTOM IS THE ABS LIGHT ON THE DASH COMES ON INTERMITTENTLY FOR A FEW WEEKS, THEN STEADY. WHEN THE LIGHT COMES ON, THE ABS IS INOPERATIVE (UNSAFE CONDITION). THE 1ST HCU FAILED WITHIN 2 YEARS ($550 TO REPLACE). THE SECOND FAILED JUST OVER A YEAR LATER. THE DEALER MECHANIC SAYS THAT HE SEES *LOTS* OF THESE ($550 TO REPLACE EACH OCCURRENCE). FORD CLAIMS NO RESPONSIBILITY. I HAVE A CLASS C MOTORHOME BASED ON THE SAME '96 FORD E350 CHASSIS. THE ABS LIGHT IS COMING ON INTERMITTENTLY. I BELIEVE THE HCU'S THAT FORD IS INSTALLING ARE DEFECTIVE AND THEY SHOULD DESIGN A BETTER ONE (THAT LASTS LONGER THAN 1-2 YEARS). CURRENTLY, FORD EXPECTS THE CUSTOMER TO PAY $550 EVERY 1-2 YEARS JUST TO KEEP THE ABS SYSTEM FUNCTIONAL. THAT'S ON TOP OF ANY OTHER NORMAL MAINTENANCE THE VEHICLE REQUIRES. THANKS. *AK

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