NHTSA Complaint #739964 — 1997 FORD F-150

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	739964
Vehicle	1997 FORD F-150
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	November 1, 2000
Date Filed	January 31, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

THIS VEHICLE WAS PURCHASED NEW IN JUNE, 1997. BEGINNING IN NOVEMBER, 2000 I HAVE EXPERIENCED NUMEROUS PROBLEMS, MAINLY WITH THE ENGINE AND ELECTRICAL SYSTEM. THE VEHICLE HAS BEEN OUT OF MY POSSESSION FOR ALMOST 3 MONTHS NOW AND I AM OUT OF POCKET OVER $3,000 IN REPAIR WORK. I HAVE CONTACTED FORD MOTOR CO. BOTH IN WRITING AND CALLING THEIR CUSTOMER SERVICE DEPARTMENT, AND THEY HAVE OFFERED NO ASSISTANCE AND BASICALLY HAVE TOLD ME THE PROBLEMS ARE NOT THEIR CONCERN. I HAVE HAD A FRONT TIMING COVER GASKET REPLACED, MAJOR ENGINE REPAIR WORK, SPARK PLUGS CHANGED, ELECTRICAL WIRES REPLACED, AND NOW A "COMPUTER BRAIN" WAS BAD IN THE VEHICLE. THE TRUCK'S CHECK ENGINE LIGHT REMAINS ON AND THE TRUCK STILL HESITATES, STALLS AND LURCHES WHILE DRIVING, WHICH IS NOT SAFE. I HAVE NO WHERE TO TURN AND OBVIOUSLY NO MONEY LEFT TO PUT IN TO THIS VEHICLE. I DON'T UNDERSTAND HOW A 3 YEAR OLD TRUCK, PURCHASED BRAND NEW CAN HAVE SO MANY PROBLEMS, I CAN'T SEEM TO GET AN ANSWER FROM ANYBODY, INCLUDING FORD. *AK

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