NHTSA Complaint #739741 — 2000 SATURN LS

THE WINDSHIELD WIPERS ON MY SATURN LS1 DO NOT WORK PROPERLY. I BROUGHT THE PROBLEM TO THE ATTENTION OF THE DEALER ONE WEEK AFTER PURCHASE, AND THEY SWAPPED THE DRIVER'S SIDE WIPER WITH ONE FROM ANOTHER NEW SATURN LS, BUT OFFERED NO OTHER SOLUTION. THE BLADES ON BOTH SIDES SCAPE THE WINDSHIELD, LIKE FINGERNAILS SCRAPPING OVER A COUNTERTOP. THE PROBLEM IS WORSE AT HIGHER SPEEDS, AND THE WIPERS DO NOT CLEAR THE WINDSHIELD EFFECTIVELY. DURING SNOWFALL, THE BLADES ARE VIRTUALLY USELESS. I BELIEVE THIS IS A DESIGN FLAW; OR THE WINDSHIELD IS WARPED. THE LACK OF VISIBILITY DURING RAIN AND SNOW IS A SAFETY PROBLEM FOR THIS VEHICLE.*AK