NHTSA Complaint #739319 — 1996 CHRYSLER CONCORDE

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	739319
Vehicle	1996 CHRYSLER CONCORDE
Component	STEERING:RACK AND PINION
Date of Incident	January 2, 2001
Date Filed	January 18, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

POWER STEERING BECAME QUITE DIFFICULT AT TIMES ... HARD TURNING WITHOUT POWER ASSIST ...DEALER WILL REPLACE RACK AND PINION GEAR ASSEMBLY WITH NEW RACK AND PINION GEAR ASSEMBLY ON JANAURY 15, 2001 AT A COST TO ME OF $1,156 PLUS TAX ... THIS CAR IS NOT DRIVEN HARD BY ME OR MY WIFE (SENIOR CITIZENS) ... THIS APPEARS TO ME TO BE A DEFECT IN DESIGN OR MANUFACTURING FOR THE GEAR ASSEMBLY TO FAIL AFTER ONLY 57,000 MILES. *AK

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