NHTSA Complaint #739306 — 1996 DODGE NEON

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	739306
Vehicle	1996 DODGE NEON
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 29, 1999
Date Filed	January 18, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

HEAD GASKET WAS FIRST REPLACED UNDER WARRANTY WITH 20,901 MILES ON THE VEHICLE. THE TRANSMISSION LET GO WITH 35,654 MILES ON THE VEHICLE. MY VEHICLE WAS OUT OF WARRANTY AT THIS TIME. THE HEAD GASKET FAILED A SECOND TIME WITH 46,958 MILES ON THE VEHICLE. THIS REPAIR WAS DONE AT DARTMOUTH DODGE, 225 STATE RD., NORTH DARTMOUTH, MA. 02747, SINCE IT WAS CLOSER TO MY HOME, AND THEY WERE NOT IN BUSINESS AT THE TIME THAT I PURCHASED THE VEHICLE. CHRYSLER GAVE ME A $300.00 CREDIT TOWARDS THE REPAIR OF THE HEAD GASKET. I STRONGLY FEEL THAT I SHOULD BE REIMBURSED FOR THIS REPAIR SINCE IT WAS REPLACED UNDER WARRANTY THE FIRST TIME, AND IT BROKE AGAIN APPROXIMATELY 26,000 LATER. APPARENTLY, THERE HAS BEEN A PROBLEM WITH HEAD GASKETS FOR THIS VEHICLE. I ALSO FEEL THAT A RECALL CAMPAIGN SHOULD BE INSTITUTED TO REPAIR ALL THESE VEHICLES SINCE IT IS A COMMON PROBLEM WITH THEM. *AK

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