NHTSA Complaint #738952 — 1997 FORD EXPLORER SUSPENSION:FRONT

Complaint Details

ODI Number	738952
Vehicle	1997 FORD EXPLORER
Component	SUSPENSION:FRONT
Date Filed	January 18, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

CALL RED HICKEY FOR IMPORTANT CAUSE FINDING OF TIRE WEAR IN SUSPENSION 828 253 4311 HE HAS INVESTIGATED IT ON MANY EXPLORERS. AS SOON AS YOU ROTATE YOUR TIRES THE TROUBLE STARTS. THE WEAR ON OUR VEHICLE AT BOTH FRONT IS NOT THE AIR PREASURE. HICKEY SAYS IT IS A FORD DESIGN FLAW KNOWN AND IGNORED FOR YEARS AND OVERLOOKED BY MOST SHOPS. HE IS IN THE ALLIGNMENT BUSINESS THE LAST 40 YEARS AND KNOWN AS AN EXPERT IN THE AREA FOR PROBLEMS OTHERS CAN'T FIX.*AK (DOT NUMBER: W2HLIPY TIRESIZE: P235/75R15)

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