NHTSA Complaint #738928 — 1994 CHEVROLET SUBURBAN

THE WINDSHIELD WIPERS BEGAN TO WORK INTERMITTENTLY, USUALLY NOT AT ALL (DURING RAIN, GO FIGURE). IF THE SWITCH WAS TURNED ON AND YOU PULLED ON THE ARM OF THE WIPER, THEY WOULD SOMETIMES BEGIN TO FUNCTION. I LEARNED OF A RECALL FOR THIS PROBLEM: VISUAL SYSTEMS:WINDSHIELD WIPER AND WASHER NHTSA CAMPAIGN ID NUMBER: 98V15000, CAMPAIGN #: 98043. I TOOK THE VEHICLE TO THE LISTED DEALER FOR THE DEFECT OF A BAD CIRCUIT BOARD TO BE CORRECTED. I WAS TOLD THAT THE PROBLEM THAT THEY FOUND WITH THE WIPERS, THE SAME PROBLEM AS THE RECALL, WOULD NOT BE COVERED UNDER THE RECALL. THIS WAS ON 1-3-01, AND I HAD TO PAY $ 95.67 FOR THE REPAIR, WHICH SHOULD HAVE BEEN COVERED AS DICTATED BY THE RECALL. THANK YOU IN ADVANCE. JOHN JACOB