NHTSA Complaint #738132 — 1999 PLYMOUTH VOYAGER

MY VEHICLE WAS TAKEN TO THE DEALER ONCE MY HUSBAND DISCOVERED THE OIL LEAK. REPLACING A HEAD GASKET AT THE CURRENT MILES LISTED IS UNHEARD OF. I FEEL THAT CHRYSLER AND THE DEALERSHIP KNEW OF THE PROBLEM BUT NEVER MADE ANY ATTEMPT TO CONTACT ONWERS AND ADVISE THEM OF THE PROBLEM. THE DEALER DID REPAIR THE VEHICLE FOR $333.10 AND SAID IN THEIR RESPONSE THAT THEY SPLIT THE COST WITH ME. THIS PROBLEM IF NOT DISCOVERED BY MY HUSBAND COULD HAVE LED TO MORE SERIOUS PROBLEMS AND EXPENDITURES OF ADDITIONAL FUNDS THAT SHOULD HAVE NOT BEEN. THIS PROBLEM WAS RELATED TO A POOR DESIGN AND DEFECTIVE WORKMANSHIP AT BEST. MY HUSBAND HAS OWNED A HONDA SINCE 1987 AND HAS NEVER HAD ANY SUCH PROBLEM. I FEEL THAT CHYSLER AND GARY MATHEWS MOTORS HAVE VICTIMIZED HONEST CONSUMERS SUCH AS MYSELF. THE DEALERSHIP WAITED UNTIL THE PROBLEM SURFACED AND PROFITED FROM SOMETHING THAT I SHOULD HAVE BEEN NOTIFIED OF. THE DEALERSHIP SEEM TO THINK THEY HAVE DONE ME A FAVOR BY ONLY CHARGING ME $300.00 FOR REPAIRS ON A VEHICLE JUST OVER A YEAR O