NHTSA Complaint #737885 — 1998 SUBARU FORESTER

THE SUBARU FORRESTER WAS PURCHASED ON 8/25/2000. THE ABOVE TIRE (AND 3 OTHER TIRES) WERE BRAND NEW ON THE VEHICLE WHICH SHOWED 24,900 MILES ON THE ODOMETER. THESE TIRES HAVE HAD EXCELLENT CARE AND WE HAVE BEEN ESPECIALLY CAREFUL TO MAINTAIN THE CORRECT AIR PRESSURE. THE TIRE FAILED SUDDENLY, THAT IS WENT ENTIRLEY FLAT IN ABOUT 5 SECONDS AT 55 MPH. AS FAR AS WE KNOW, THE TIRE WAS NOT PUNCTURED JUST PRIOR TO THE FAILURE. BOTH POQUET AUTO AND THE LOCAL FIRESTONE DEALER PROMPTLY WORKED WITH US TO REPLACE THE TIRE AND REBALANCE THE NEW UNIT AT NO COST TO US. WE ARE GRATEFUL FOR THEIR QUICK SERVICE AND COOPERATION. WHILE WE HAVE HAD EXCELLENT SERVICE FROM PAST SETS OF FIRESTONE TIRES ON PREVIOUSLY OWNED AUTOMOBILES, WE ARE SOMEWHAT CONCERNED ABOUT THE ROAD WORTHINESS OF THESE TIRES CONSIDERING THE RECENT PUBLICITY REGARDING FIRESTONE TIRES OF THIS MODEL IN THE R15 SERIES. WE DO NOT EXPECT ANY ACTION ON THE PART OF THE NHTSA, FIRESTONE, OR POQUET BUT THOUGHT IT BEST TO REPORT THIS UNEXPECTED TIRE FAILURE. (DOT NUMBER: UNKNOWN TIRESIZE: P225/60R16)