NHTSA Complaint #737819 — 1993 OLDSMOBILE BRAVADA

HAVE HAD SEVERAL INCIDENTS WITH MUSHY BRAKES, BUT SERVICE PEOPLE AT RAINBOW TOLD ME IT WAS TYPICAL GMC ANTI-LOCK BRAKES. WHEN YOU HIT A BUMP AND BRAKE AT THE SAME TIME, THE BRAKE PEDAL GOES TO THE FLOOR AND CAN HEAR AND FEEL A VIBRATION THROUGH THE PEDAL. ALSO, READ YOUR ARTICLE ON THE INTERNETDATED 7/23/99 ABOUT GM TO RECALL 3.5 MILLION VEHICLES BECAUSE OF PROBLEMS WITH THE ANTI-LOCK BRAKE SYSTEM. AFTER THREE MAJOR BRAKE JOBS, THE ONLY THING THE MECHANICAL PEOPLE AT FIRESTONE AND GEG'S AUTO REPAIRS COULD SAY WAS, TYPICAL OF THE GMC ANTI-LOCK BRAKING SYSTEM. HVE CONTACTED GMC SHARON NOIM IN TAMPA ON 7/23/99 AND SAID THE ONLY THING SHE SEES IS A RECALL 96067 THAT HAD NOTHING TO DO WITH THE BRAKES. CALL BACK ON 8/6/99 AND SPOKE WITH A SHARRONDA, SHE SAID SHE HAS SEEN NOTHING YET ABOUT THE BRAKE RECALL. CALLED MIKE IN THE SREVICE DEPT. AT RAINBOW OLDS IN HARVEY, LA WHERE THE SUV WAS PURCHASED, HE SAID HE HAS SEEN NOTHING OR HEARD ANYTHING ABOUT A RECALL ON ANY GMC VEHICLE. I EXPLAINED MY PREDICAMENT TO HIM. HE SAID HE WOULD CHECK INTO IT AND RETURN MY CALL. NEVER DID. CALL GMC AGAIN ON 12/6/00 IN TAMPA AND SPOKE WITH SHANTALET DALLAS, WHO MUST HAVE A A BAD DAY, SHE SAID SHE HADN'T SEEN ANYTHING ABOUT A RECALL ON THE ABS BRAKES. CALLED BACK TO GET SOMEONE WITH A BETTER ATTITUDE AND SPOKE WITH VIRGINIA BEATY. SAID THERE IS A RECALL ON FOR MY VEHICLE 96067 FOR THE LINEAR EGR VALVE, THAT SHE SAID WAS STILL OPEN. I NEVER RECEIVED A RECALL LETTER ON IT. SHE SET UP A NEW FILE FOR ME CO2463907, AND SAID SHE WOULD BE BACK WITH ME. SHE CALLED SEVERAL DAYS LATER AND LEFT A MESSAGE ON MY VOICE MAIL, 12/11/00, STATING THAT THERE WERE NO PRESENT RECALLS OR CAMPAIGNS ON MY VEHICLE AND RECOMMENDED I BRING IT INTO THE DEALER TO HAVE IT ANALYZED. I SAVED HER MESSAGE FOR REFERENCE. I FEEL I HAVE GONE THROUGH ALL THE PROCESSES TO CORRECT THIS PROBLEM AND HAVE NOT BEEN SATISFIED. NO ONE SEEMS TOO KNOW OF THE RECALL ON THE INTERNET, BECAUSE TIE HAS EXPIRED ON THE ARTICLE.