NHTSA Complaint #737747 — 1997 TOYOTA AVALON

I HAVE HAD TO REPLACE (4) SETS OF BRIDGESTONE AND FIRESTONE TIRES ON MY '97 AVALON DUE TO HYDROPLANEING, POOR WEAR QUALITY AND SUBSTANDARD PERFORMANCE. I HAVE HAD NOTHING BUT FIRESTONE & BRIDGESTONE TIRES ON THIS CAR SINCE I PURCHASED IT NEW. YET, I HAVE SPENT CLOSE TO $2000.00 AND ALOT OF MY TIME TO REPLACE TIRES THAT HAVEN'T HELD UP TO THE PERFORMANCE AND QUALITY "AS ADVERTISED"! ON 11/16/00, I SPENT AN ADDITIONAL $543.15 REPLACEMY LAST SET OF BRIDGESTONE TIRES WITH MICHILEN 205/60/15 TIRES. I ALSO HAVE A 1988 TOYOTA 4-RUNNER WITH 230,000 MILES ON IT. FROM THE DAY I BOUGHT IT NEW, I HAVE HAD NOTHING BUT BRIDGSTONE DESSERT DEULER'S ON IT. THE LAST SET OF B/S DESSERT DUELERS I PURCHASED FOR MY 4-RUNNER WERE SO POORLY BUILT, THAT I WENT THROUGH 8 (EIGHT) TIRES TO FIND FOUR GOOD ONES; BECAUSE THEY WERE ALL OUT OF ROUND AND HOPPING. ON 11/15/00, I WAS FORCED TO REPLACE MY 4-RUNNER TIRES WITH MICHELIN TIRES AS WELL. I HAVE BEEN A TRUE BRIDGESTONE/FIRESTONE TIRE DIEHARD UNTIL THESE MOST RECENT PROBLEMS. BUT I GOT TO THE POINT THAT I FELT THAT THE SAFETY OF MY FAMILY AND I WAS AT RISK DUE TO THE POOR QUALITY AND PERFORMANCE BRIDGESTONE/FIRESTONE HAD ADVERTISED THEIR TIRES TO BE. I AM REQUESTING A FULL INVESTIGATION BY NHTSA AND THE BRIDGESTONE/FIRESTONE COMPANY. I HAVE ALL THE DOCUMENTATION TO SUPPORT MY CLAIM. PLEASE FEEL FREE TO CALL ME AT (904) 223-9549 IF YOU HAVE FURHTER QUESTIONS OR I MAY ASSIST IN ANY WAY. THANK YOU IN ADVANCE FOR YOUR HELP. RESPECTFULLY, JOHN M. GRAVES. *AK (TIRESIZE: P20565HR15)( DOT NUMBER: TIRE SIZE: P20565HR15 )