NHTSA Complaint #737736 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	737736
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	December 10, 2000
Date Filed	December 13, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

REFUSED TO HONOR WARRANTY. CATASTROPHIC FAILURE OF COMPONENT ENDANGERED LIVES OF OCCUPANTS AND OTHER VEHICLE ON ROAD. MANUFACTURER HAD COMPLETE KNOWLEDGE THAT COMPONENT WOULD FAIL AND DID NOT INFORM CONSUMER AND HONOR THE WARRANTY. FAILURE OF COMPONENT ALSO CAUSED ADDITIONAL DAMAGE "NOT COVERED" BY WARRANTY. KNOWLEGE OF DEFECT AND CORRECTION BEFORE FAILURE WOULD HAVE PREVENTED ADDITIONAL DAMAGE AND A POTENTIALLY LIFE-THREATENING SITUATION. *AK

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