NHTSA Complaint #737593 — 1996 DODGE RAM 1500 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

Complaint Details

ODI Number	737593
Vehicle	1996 DODGE RAM 1500
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Date of Incident	June 29, 2000
Date Filed	December 13, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

DEALER REPLACED TRANSMISSION QUICK COOLER CONNECT PER NOTIFICATION. DEALER LEFT FITTING LOOSE, RESULTING IN FLUID LEAK AT 15720 MILES. I COMPLAINED TO CHRYSLER HEADQUARTERS. CHRYSLER SAID THEY WOULD CONSIDER GOODWILL ASSISTANCE IF PROBLEM DEVELOPS AFTER WARRANTY. IN JUNE 2000, AT 49898 MILES, TRANS FAILED. I PAID $100 DEDUCTIBLE ON TRANS OVERHAUL PER GOODWILL ASSISTANCE FILE 7360750. A FEW DAYS LATER, SEAL FAILED AND PUMPED OUT TRANS FLUID. DEALER REPLACED SEAL. IN SEPT 2000, DEALER COULDN'T FIND REASON FOR TRANS OVERHEATING AT 54480 MILES. IN NOV 2000, TRANS FAILED AT 57426 MILES. DEALER FINALLY AGREED TO REPLACE WITH REMANUFACTURED TRANS. IN DEC 2000, TRANS FAILED AGAIN, AT 57492. I HAVE BEEN OUT TOW BILLS AND NOT LENDER VEHICLE. *AK

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