NHTSA Complaint #737382 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	737382
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	November 1, 2000
Date Filed	December 13, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

FORD NEVER INFORMED US THIS WAS A KNOWN PROBLEM AND HAD EXTENDED THE WARRANTY TO 100,000. WE HAVE SPOKEN TO ALMOST A DOZEN MECHANICS AND ALL HAVE SAID THIS IS A HUGE PROBLEM WITH THIS ENGINE. AS A RESULT OF NOT BEING INFORMED OF THIS DEFECT BY FORD OR THE DEALERSHIP (IT WAS ROUTINELY MAINTAINED BY THE FORD DEALERSHIP), IT CAUSED MORE SEVER ENGINE DAMAGE BY IT BLOWING AND WE ARE NOW IN NEED OF A NEW ENGINE. WE HAD VERY MINOR WARNING SIGNS THAT THE FORD MECHANIC INFORMED US OF AFTER IT BLEW, AND HAD WE KNOWN THAT WE SHOULD BE WATCHING FOR THIS OR HAD IT BEEN RECALLED TO PREVENT SUCH A PROBLEM, WE WOULD NOT HAVE THE DAMAGE WE CURRENTLY HAVE. WE ALSO WOULD NOT HAVE BEEN STRANDED IN 20 DEGREE WEATHER. I BELIEVE COMPLETE ENGINE FAILURE IS A DANGEROUS SITUATION AND SHOULD BE ADDRESSED BY FORD. *AK

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