NHTSA Complaint #737176 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	737176
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 23, 2000
Date Filed	December 13, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

HEAD GASKET WENT, REPAIRED UNDER WARRANTY BUT FORD WILL NOT TAKE RESPONSIBILITY FOR THE RADIATOR OR TIMING COVER GASKET WHICH ARE BOTH DIRECTLY INVOLVED IN THE DAMAGE DONE BY THE HEAD GASKET FAILURE. THE RADIATOR IS SEPARATING AT THE SEAMS DUE TO FUEL GETTING INTO IT FROM THE BLOWN HEAD GASKET AND THE TIMING GASKET IS ALSO DAMAGED BY THE INTRODUCTION OF FUEL INTO THE COOLANT SYSTEM. THEY WANTED US TO PAY $1,400 TO FIX EVEN THOUGH IT WAS THE DEFECTIVE HEAD GASKET THAT CAUSED THE DAMAGE. HOW CAN I GET THEM TO REPAIR THE DAMAGE DONE?

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