NHTSA Complaint #737137 — 1994 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	737137
Vehicle	1994 FORD EXPLORER
Component	SUSPENSION
Date of Incident	January 29, 2000
Date Filed	December 13, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

MY TRUCK WAS MAKING AN AWLFUL CLUNK NOSIE FROM UNDERNEATH. I WENT TO HAVE IT CHECKED AND WAS TOLD IT WAS MY RADIAL ARM....KEEPING MY TIRES FROM SHIMMYING FORWARDS/BACKWARDS. I CONTACTED FORD ON 1-29-00 & WAS TOLD IT WAS A MANF. DEFECT BUT NEVER RECALLED SO I WAS RESPONSIBLE TO FIX IT. WHEN THE TIRE RECALL WAS ANNOUNCED, MY TIRES WERE PART OF THE RECALL, SO I CALLED FORD AGAIN ON 08-07-00. THEY NOTED MY COMPLAINT ONCE AGAIN AND TOLD ME IT WAS MY RESPONSIBILITY ONCE AGAIN. I HAD IT FIXED @ FORD DEALERSHIP TO THE TUNE OF ABOUT $400. THIS WAS DONE ONLY A FEW MONTHS AGO AND NOW THE CLUNK IS BACK! I ALSO ADVISED FORD THAT I WAS WORRIED THAT THIS MIGHT CONTRIBUTE TO THE PROBLEMS WITH THE TIRES...TO NO AVAIL. I WOULD APPRECIATE IT IF SOMEONE LOOKED INTO THIS. PLEASE FEEL FREE TO CONTACT ME IF NEEDED. *AK

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