NHTSA Complaint #736877 — 2000 FORD F-150

THE SMALL SIDE DOOR GLASS (SUPERCAB DOOR) OF PASSENGER SIDE - JUST POPPED AND SHATTERED IN A MILLION PIECES. THE SAFETY GLASS FELL IN AND OUT OF THE VEHICLE AS IT CRUMBLED. THERE WERE CRYSTALIZED PIECES IN THE SMALL PIECES. IT WAS UNBELIEVABLE HOW IT JUST SHATTERED. IT DID NOT APPEAR AS SAFETY GLASS SHOULD. ALSO I CHECKED THE OTHER WINDOW AND THE METAL INSERT THAT IS SUBSET TO THE RUBBERIZED SEAL IS WITHIN 1/8TH AN INCH OF THE GLASS. MY QUESTION/COMMENT/CONCERN/COMPLAINT IS THAT IT APPEARS THAT IN THE NATURAL GIVE AND TAKE OF A VEHICLES TWISTS, ETC. THAT THE GLASS WOULD COME TO REST AS TIMES ON THIS METAL INSERT AND THEREFORE COULD CAUSE A REDUCTION IN THE INTEGRITY OF THE GLASS. I AM IRRITATED BECAUSE OF THE COST AND WILL ARGUE LIKE HELL WITH FORD TO PAY FOR IT, BUT I WOULD LIKE TO KNOW IF OTHER QUERIES HAVE BEEN MADE BY OTHER FORD OWNERS CONCERNING THIS PARTICULAR PROBLEM, AND IF SO, HAS FORD ACCEPTED RESPONSIBILITY FOR THIS ITEM. I AM GOING TO TAKE A DAY OFF TO WORK ON THIS ISSUE EITHER MONDAY OR TUESDAY SO I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME. THE 'WORK' NUMBER IS MY CELL NUMBER. I AM A SCHOOL TEACHER AND THE SYSTEM IS 'LESS THAN GOOD' ABOUT GETTING MESSAGES TO US. PLEASE FEEL FREE TO CONTACT ME ASAP WITH ANY PRUDENT INFORMATION. I WILL CHECK MY EMAIL REGULARLY ALSO. THANK YOU FOR FIELDING THIS COMPLAINT/QUESTION. *AK