NHTSA Complaint #736550 — 1996 CADILLAC SEVILLE

WHILE DRIVING IN TRAFFIC, THE ENGINE SHUTS DOWN (STOPS RUNNING) AND OF COURSE ALL POWER ASSISTED EQUIPMENT SUCH AS POWER STEERING, ETC. ALSO DOES NOT OPERATE WHEN THE ENGINE STOPS RUNNING. THE VEHICLE WAS TAKEN TO A CADILLAC DEALERSHIP TO CORRECT THIS SAFETY PROBLEM ON THE FOLLOWING DATES & WITH THE FOLLOWING MILEAGE: 03-20-98, CAPITAL CADILLAC, ATLANTA, MILES 15,105; 05-10-99, CAPITAL CADILLAC, ATLANTA, MILES 26,512; 03-31-2000, CLAUDE NOLAN, JACKSONVILLE, MILES 36,269; 06-01-2000, CLAUDE NOLAN, JACKSONVILLE, MILES 38,713; 10-17-200, CLAUDE NOLAN, JACKSONVILLE, MILES 44,429; 11-08-2000, CLAUDE NOLAN, JACKSONVILLE, MILES 46000. THE VEHICLE HAS BEEN AT DELERSHIPS FOR THE SAME SAFETY DEFECT 6 TIMES INCLUDING THE LAST 10 DAYS. I HAVE CONTACTED CADILLAC CUSTOMER CARE ON NUMEROUS OCCASSIONS. THEY HAVE A FILE, CASE # CO2178311 AND THERE IS A CADILLAC TECHNICAL ASSISTANCE CASE # 4336165. THE DEALERSHIP AND CADILLAC BOTH CONFIRM THERE IS A PROBLEM, BUT DO NOT KNOW HOW TO CORRECT IT. IT IS EXTREMELY DANGEROUS IN TERMS OF POSSIBLE PROPERTY DAMAGE, AND MORE IMPORTANT POSSIBLE BODILY INJURY OR DEATH DUE TO THIS PROBLEM.*AK