NHTSA Complaint #736493 — 1996 CHEVROLET BLAZER

FRONT TIRES WERE GETTING QUITE WORN OUT AND ROTATING WAS NOT HELPING. WAS FORCED INTO REPLACING ALL FOUR AT 49559 MILES - WELL BEFORE THE 60000 MILES WARRANTY ON THE THE TIRES. THE TIRE SHOP SAID THAT I NEED TWO FRONT LOWER BALL JOINTS AND AN IDLER ARM. THE DEALERSHIP SAID THAT I NEEDED TWO FRONT UPPER BALL JOINTS ALSO. THE DEALERSHIP ADDED THAT THE JOINTS SHOULD LAST A LIFETIME IF PROPERLY LUBRICATED - WHICH I HAD TAKEN CARE OF. ASKED THE CHEVROLET CUSTOMER SERVICE ABOUT A REPLACEMENT SCHEDULE FOR THE BALL JOINTS AND WAS TOLD TO ASK THE DEALERSHIP. BOTTOMLINE - DID NOT GET A REPLACEMENT SCHEDULE FROM EITHER PLACE. THE DEALERSHIP WARNED THAT THE JOINTS COULD BREAK WHILE DRIVING AND READING SOME OF THE OTHER COMPLAINTS TO NHTSA SCARED THE HECK OUT OF ME. ENDED UP GETTING THE LOWER AND UPPER BALL JOINTS ON EITHER SIDE ALONG WITH THE IDLER ARM REPLACED AT A COST OF $800. THE CHEVROLET CUSTOMER SERVICE GAVE A BUNCH OF PLATITUDE ABOUT HOW SORRY THEY WERE THAT THE WARRANY HAD EXPIRED AND THAT THEY COULD NOT HELP ME.*AK