NHTSA Complaint #736422 — 1997 DODGE INTREPID STEERING:RACK AND PINION:RACK

Complaint Details

ODI Number	736422
Vehicle	1997 DODGE INTREPID
Component	STEERING:RACK AND PINION:RACK
Date of Incident	November 1, 2000
Date Filed	November 20, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DEALER ADVISED CLUNKING FROM FRONT OF VEHICLE WAS BAD STEERING RACK. STEERING RACK SHOULD NOT BE BAD ON A CAR THAT IS ONLY 3 YR OLD. DEALER WOULD BE HAPPY TO REPLACE IT FOR $1200. NOT! THIS IS A SERIOUS SAFETY ISSUE AFFECTING THE DIRECTIONAL STABILITY OF THE VEHICLE. THIS VEHICLE HAS NOT BEEN ABUSED IN THE LEAST AND FOR THE STEERING RACK TO BE BAD AFTER ONLY 3 YRS AND 60,000 MILES IS ABSURD AND CERTAINLY INDICATIVE OF A DEFECT. THERE ARE 3 TSB'S AND 8 OTHER ODI COMPLAINTS THAT DIRECTLY ADDRESS THIS DEFECT. THE ONLY THING WORSE THAN NOT BEING ABLE TO STEER A CAR IS NOT BEING ABLE TO STOP IT. I CANNOT STRESS THE SERIOUSNESS OF THIS DEFECT ENOUGH. I HOPE CHRYSLER WILL DO THE RIGHT THING AND REPLACE THESE BAD RACKS AND MAKE THE INTREPID A SAFE CAR TO DRIVE.*AK

Related Complaints for the 1997 DODGE INTREPID

Other STEERING:RACK AND PINION:RACK Complaints

#10082577 — July 24, 2004 — MY 1997 DODGE INTREPID HAS HAD STEERING PROBLEMS STARTING WITH POWER STEERING ASSIST LEAKAGE, RESULTING IN TWO REPLAC...

#877143 — December 28, 2000 — DEFECTIVE STEERING RACK BROKE 3 TIMES, CAUSING DIFFICULTIES WITH STEERING. THIS MAY CAUSE A CRASH. PLEASE PROVIDE F...

#849857 — October 4, 1999 — WHILE DRIVING DOWN THE ROAD AND WHEN TURNING THE WHEEL HEARD A CLICKING NOISE. CONTACTED THE DEALER WAS TOLD VEHICL...

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