NHTSA Complaint #736023 — 1997 FORD EXPLORER

TICKING NOISE IN ENGINE SINCE PURCHASE. HAD THE SUV IN A FORD SERVICE CENTER SEVERAL TIMES FOR RECALLS ETC. HAD ONLY 21,000 MILE AT PURCHASE. WENT TO ANOTHER FORD SERVICE CENTER WITH ENGINE SERVICE LIGHT ON AT 36,200. TOLD I NEEDED THE TIMING CHAIN REPLACED AT MY COST. ACCORDING TO YOUR WEB POSTING A SERVICE BUL. HAS GONE OUT ON THIS PROBLEM LONG AGO. FORD SHOULD HAVE HAD A RECALL . IF NOT FIXED IN OTHER ENGINES THIS WILL COUSE MAJOR ENGINE FAILURE AND MAJOR EXPENSE TO OTHERS. FORD SHOULD HAVE COVERED THIS! ACCORDING TO YOUR WEB CUSTOMER COMPLAINTS I AM NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM. FORD NEEDS TO BE PUSHED ON THIS PROBLEM BEFORE MAJOR ENGINE FAILURE HAPPES TO OTHERS WITH POSSIBLE INJURIES ETC. *AK