NHTSA Complaint #735627 — 1998 FORD WINDSTAR

ELECTRICAL SYSTEM:IGNITION:MODULE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	735627
Vehicle	1998 FORD WINDSTAR
Component	ELECTRICAL SYSTEM:IGNITION:MODULE
Date of Incident	March 15, 2000
Date Filed	November 3, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

THE VAN WOULD STALL OUT AT LOW SPEEDS, PARTICULARLY WHEN TURNING. THIS OCCURRED SEVERAL TIMES IN HEAVY TRAFFIC AND WHILE TURNING ACROSS A LANE OF TRAFFIC. THE FORD DEALER SAID THERE HAD BEEN A SERVICE BULLETIN, BUT NO RECALL ON THIS PROBLEM. THEY CHARGED ME TO REPROGRAM THE P CM MODULE. I WROTE TO FORD MOTOR COMPANY, SEEKING REIMBURSEMENT FOR THE REPAIR BECAUSE I CONSIDERED IT A SAFETY ISSUE. FURTHER, THE COMPANY WAS APPARENTLY AWARE OF THE PROBLEM. THEY REFUSED TO REIMBURSE ME FOR THE REPAIR. *AK

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