NHTSA Complaint #735492 — 1996 FORD TAURUS

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	735492
Vehicle	1996 FORD TAURUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 18, 2000
Date Filed	November 1, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

WE CONTACTED MR. SAMSON (ID #3104) AND TOLD HIM THAT OUR VEHICLE WAS PREFORMING THE SAME PROMBLEMS AS THE 3.6L 95 TAURUS. WE ALSO TOLD HIM WE HAD THE CAR DIAGNOSED ABOUT 4 MONTHS BEFORE THE ENGINE BLOCK CRACKED AT A FORD DEALER AND THEY TOLD USE THAT WE NEEDED TO REPLACE THE IGNITION COIL. WE REPLACED THE IGNITION COIL BUT THAT DID NOT FIX THE PROBLEM. HE TOLD US ABOUT A RADIATOR FLUSH RECALL THAT WOULD HAVE SAVED OUR ENGINE BUT THE FORD DEALER KNEW NOTHING OF THIS RECALL. WE ASKED IF FORD COULD DO ANYTHING EVEN PAY HALF HE (MR. SAMSON) SAID FORD WOULD NOT DO ANYTHING. WE THEN ASLED WHO WAS ABOVE HIM SO WE COULD TALK TO THEM HE ADVISED US THAT THERE WAS NO ONE ABOVE HIM.*AK

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