NHTSA Complaint #735250 — 1991 LINCOLN CONTINENTAL

THIS IS A TYPICAL EXAMPLE OF FORD NOT COVERING THEIR CUSTOMERS FOR A DEFECT THEY HAVE KNOWN ABOUT FOR YEARS. THEY CLAIM THEY ARE COVERING 1994 AND NEWER VEHICLES, YET THE TSB 98-4-9 SPECIFICALLY STATES THEY HAVE BEEN FULLY AWARE OF THE PROBLEM FROM 1988-1994 ON THESE CARS. I PURCHASED THE CAR USED FOR $3200, HAVE A LOAN ON IT, JUST SPENT $990 FOR THE HEAD GASKET, $400 TO GET THE PLATES AND TITLE TRANSFERRED, AND NOW I AM TOLD THE ENGINE WILL PROBABLY GO NEXT, WHICH IS COMMON FOR THIS CAR. FORD REFUSES TO SPEAK WITH ME ABOUT AN AGREEMENT. I GET THE "IT'S OUT OF WARRANTY" STORY. HEAD GASKETS ARE SUPPOSED TO LAST 120,000 MILES. MY VEHICLE HAS 72000 AT TIME OF HEAD GASKET REPLACEMENT. I WANT FORD TO STAND BEHIND THEIR PRODUCT!*AK