NHTSA Complaint #734483 — 1997 FORD EXPLORER

ALL FOUR TIRES HAVE CRACKS AT THE POINT WHERE THE TREAD AND SIDEWALL MEET.THE TIRES WERE INSPECTED BY A FIRESTONE REPRESENTATIVE AT A FIRESTONE SERVICE CENTER. THE INSPECTOR INDICATED THAT THERE WAS A DEFECT IN THE TIRES AND THAT THEY WOULD REPLACE THEM ON A PRO-RATED BASIS.I WOULD HAVE TO PAY 36% OF THE COST OF NEW TIRES SINCE THERE WAS STILL 64% OF USABLE TREAD REMAINING ON THE TIRES.HE INSPECTOR FURTHER SUGGESTED THAT THE TIRES SHOULD BE REPLACED SINCE AND THAT DRIVING WITH TIRES IN THIS CONDITION COULD BE DANGEROUS. (TIRESIZE: 255/70/R16)( DOT NUMBER: TIRE SIZE: 255/70/R16 )