NHTSA Complaint #734476 — 2000 FORD EXPLORER

THE VEHICLE HAS A VIBRATION / SHIMMY THAT APPEARS TO BE COMMING FROM THE FRONT END AT ALL SPEEDS ON BOTH ROUGH AND RELATIVELY SMOOTH ROAD SURFACES. WHEN GOING OVER RELATIVELY SMALL ROUTINE BUMPS, SUCH AS JOINTS IN A ROADS SURFACE, THE ENTIRE VEHICLE SHAKES. WHEN GOING OVER SLIGHTLY ROUGHER SURFACES SUCH AS A MAN-HOLE COVER THE FRONT WHEEL VIBRATION CONTINUES FOR 5-10 SECONDS AFTER, AND IS EXTREMELY HARD TO CONTROL. NAVIGATING SOME OF THE LARGER POT HOLES/ROUGH ROADS IN THE AREA IS EXTREMELY HAZARDOUS AS MAINTAINING CONTROL IS ALL BUT IMPOSSIBLE. I HAVE BROUGHT THE VEHICLE INTO THE DEALERS FOR SERVICE ON 5 SEPERATE OCCASSIONS, THE FIRST THREE TIMES I WAS TOLD THAT IT WAS NORMAL OPERATIONS, THE LAST TWO TIMES, THEY TRIED ADJUSTING THE TIRE PRESSURE, AND SUSPENSION BUT HAVE NOT FIXED THE PROBLEM.