NHTSA Complaint #734188 — 1987 FORD THUNDERBIRD

OUR CAR KEPT WANTING TO DIE AT STOPLIGHTS AND WE TOOK IT TO OUR MECHANIC SEVERAL TIMES TO GET IT FIXED, BUT, THEY NEVER COULD QUIT GET IT RIGHT. AT 3:30AM ON 07/06/2000 I SMELLED SMOKE IN THE HOUSE AND IT WOKE ME UP FROM A SOUND SLEEP. I GOT UP TO SEE WERE THE SMOKE WAS COMING FROM AND IT WAS COMING FROM THE GARAGE. MY 1987 THUNDERBIRD WAS ON FIRE! I HAD TO GO TO THE HOSPITAL FOR SMOKE INHALATION AND MU WIFE AND STEP-SON WERE TREATED AT THE SCENE. WE HAD EXTENSIVE DAMAGE TO OUR GARAGE AND EXTENSIVE SMOKE DAMAGE TO OUR HOUSE. WE HAD TO LEAVE OUR HOUSE FOR 4 AND ONE-HALF WEEKS WHILE OUR HOUSE WAS BEING REPAIRED. WE ARE STILL TRYING TO RECOVER FROM THIS DISASTER. I TOOK EXCELLENT CARE OF MY CAR AND THERE IS NO REASON BESIDES, DEFECTIVE EQUIPMENT, THAT THIS TERRIBLE THING COULD HAVE HAPPENED. JESSE STOREY, THE STATE FIRE INSPECTOR CHECKED THE CAR OUT AND THE THAT THE CAUSE OF THE FIRE WAS DEFINITELY ELECTRICAL IN NATURE. I SENT AN E-MAIL TO FORD MOTOR COMPANY TELLING THEM OF MY INCIDENT AND SUPPLYING THEM WITH THE V.I.N. AND OTHER INFORMATION AND THEY SAID THAT THEY HAD NO RECALL ITEMS ON THIS CAR. FROM WHAT I READ IN THE PAPER RECENTLY, THEY OUT-RIGHT LIED TO ME . A JUDGE IN CALIFORNIA HAS ORDERED FORD TO RECALL 1.7 MILLION VEHICLES WITH SIMILAR PROBLEMS. THE LIST OF RECALLS INCLUDES OUR CAR(THUNDERBIRD,1983-88). I FEEL THAT THEY SHOULD HAVE BEEN TRUTHFUL WITH ME WHEN I QUESTIONED THEM BY WAY OF E-MAIL. I ALSO FEEL THAT THEY SHOULD BE HELD ACCOUNTABLE FOR OUR LOSES AND ALL OF THE MISERY THAT THIS INCIDENT HAS PUT US THROUGH. I FEEL THAT IF THEY WOULD HAVE FIXED THIS PROBLEM, WHICH APPEARS TO BE THEIR FAULT, WE WOULD NOT OF HAD TO GO THROUGH THIS TORTURE MENTALLY AND FINANCIALLY! PLEASE RESPOND TO THIS PLEA FOR HELP SO THAT WE CAN HAVE SOME CLOSURE ON THIS INCIDENT. THANK YOU, SINCERELY, STEPHEN SCHNUR