NHTSA Complaint #734098 — 1997 DODGE CARAVAN

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK issue reported to NHTSA

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Complaint Details

ODI Number	734098
Vehicle	1997 DODGE CARAVAN
Component	ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
Date of Incident	October 11, 2000
Date Filed	October 24, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

SLIDING DOOR LOCKING MECHANISM FAILS--DOOR REMAINS LOCKED AND DOOR WILL NOT OPEN, OR DOOR IS IMPOSSIBLE TO LOCK. JUST BEFORE FAILURE DOOR HAS PROBLEM LATCHING SUCCESSFULLY. AUTO DOOR LOCK MAKES BUZZING NOISE WHEN LOCKING IS ATTEMPTED. AFTER SECOND FAILURE, DEALER SERVICE TECHNICIAN STATED THAT IT IS COMMON TO REQUIRE REPLACEMENT OF ROCKWELL ACTUATOR PART FOR THESE VEHICLES. WE'VE HAD 3 FAILURES OF DRIVERS SIDE AND 5 ON PASSENGER SIDE. LATEST WAS TODAY, 10/11/00. VEHICLE IS NOW OUT OF WARRANTY, BUT THE FAILURES KEEP HAPPENING.

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