NHTSA Complaint #734095 — 1994 MERCURY VILLAGER

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	734095
Vehicle	1994 MERCURY VILLAGER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	November 21, 1999
Date Filed	October 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

ENGINE SHUT DOWN ON 11/21/00 WHILE TRAVELING ON INTERSTATE AT 65MPH. AUTO TOWED TO MERCURY DEALERSHIP. WE WERE TOLD WE WOULD HAVE TO REPLACE THE ENGINE AT OUR OWN EXPENSE ($4000). ONCE ENGINE WAS REPLACED, WE STARTED HAVING OTHER PROBLEMS. WE STARTED TO NOTICE THE SMELL OF GASOLINE AROUND THE VEHICLE. THE SMELL WAS ESPECIALLY BAD ON THE INSIDE WHEN WE TURNED THE HEAT ON. THE DEALERSHIP THOUGHT THEY FIXED THE PROBLEM BY TIGHTENING THE FUEL LINE CLAMPS, BUT THE ODOR RETURNED. THE GAS SMELL IS STILL PRESENT. THE NEW ENGINE WAS SLOW TO ACCELERATE. THE DEALERSHIP DID A "FIX" ON THIS BY ADJUSTING THE THROTTLE LINKAGE. THE VEHICLE STILL DOES NOT ACCELERATE AS IT DID ORIGINALLY.

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