NHTSA Complaint #733759 — 1993 PLYMOUTH VOYAGER

TRANSMISSION PROBLEMS BEGAN AT 3800 MILES. THESE INCLUDED: ENGINE RACING, KICKING, HARD SHIFTS, ERRATIC SHIFTING, JERKING, HARSH UPSHIFTS AND DOWNSHIFTS, ALL ON INTERMITTENT BASIS. SEVERAL VISITS TO DEALERSHIP WERE FUTILE, WE WERE TOLD WE DIDN'T KNOW HOW TO DRIVE AND THAT THE TRANSMISSION NEEDS TO "ADJUST". ORIGINAL TRANSMISSION FAILED ON 7/11/96 WHILE ENTIRE FAMILY WAS ON BOARD TRAVELLING ON FREEWAY. DEALERSHIP REBUILT TRANS. VEHICLE WORKED WELL FOR AWHILE BUT EVENTUALLY STARTED HAVING "SPELLS" OF ROUGH SHIFTING . PROBLEMS ESCALATED AND WE TRIED A DIFFERENT DEALERSHIP FOR SERVICE. THEY REPLACED THE THROTTLE POSITION SENSOR TWICE IN ONE MONTH, LAST TIME ON11/8/99. TRANSMISSION CONTINUED ERRATIC PERFORMANCE. HARSHNESS OF DOWNSHIFTS HAD BECOME BAD ENOUGH FOR SEAT BELTS TO RESTRAIN PASSENGERS. ENGINE WOULD GO PAST 4000RPM BEFORE SHIFTING. SOMETIMES TURNING OR GOING OVER A BUMP WOULD SET TRANSMISSION "OFF". INDEPENDENT MECHANIC SUGGESTED NEW TRANSMISSION CONTROLLER, THAT WAS INSTALLED 10/4/00. TRANSMISSION PERFORMANCE HAS NOT IMPROVED. TRANS. STILL STICKS, BUCKS, AND JERKS. THIS IS A WELL-MAINTAINED VEHICLE THAT HAS UNDERGONE ALL SCHEDULED MAINTENANCE SINCE PURCHASE. THIS VEHICLE CARRIES A FAMILY OF SEVEN. WE DO NOT TRUST THIS VEHICLE ENOUGH LATELY TO VENTURE TOO FAR FROM HOME. CHRYSLER AND ITS LOCAL DEALERSHIP CLOSE THEIR EARS AND WAIT FOR US TO GO AWAY.